The omni-channel user experience

User Experience Design

LVENGINE
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UX encompasses all aspects of interaction between the user/customer and their company, brand, services and products


Unified experience

Going beyond graphic design and providing a truly unified and consistent user experience across all user and customer interaction channels


Interaction

Provide interactions suited to the emotions and attitudes of customers when using the service or trying out products


Implementation

LVENGINE integrates the multi-disciplinary skills and services necessary for the design of a coherent UX: graphic and interface designers, UX designers, marketing analysts and software engineers

The process for building an omni-channel website and service

Needs assessment


LVENGINE starts by surveying the real needs of the customer, and ensures that everyone involved understands the common objective.

Analysis and Specification


A multidisciplinary team analyzes these needs and draws up a functional specification that will allow you to graphically structure and materialize the customer's vision.

User Interface and Experience


Based on analysis and specification, we focus on designing an optimal user experience (UI/UX) in order to help the public understand the product, the company and the brand. For this we use a variety of indicators: structural organization, attractive and current graphics, texts that are easy to read and understand, and interactions.

Responsiveness


We understand that Design is not just synonymous with being visually attractive, and therefore, our concerns are still about a perfect user experience on various devices: PC, Tablet and Smartphone. Design that adapts to several screens, and only one site to manage .

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